Shipping policy

Cloud Mattress Co Shipping Policy

Welcome to Cloud Mattress Co! We strive to provide a seamless and satisfying shopping experience for our customers. Below are the details of our shipping policy.

Handling Time

Order Processing: Once an order is placed, our team will begin processing it within 24 hours. The handling time for all orders is 3-5 business days. 

Customization: Please note that all our mattresses are made to order, ensuring you receive a freshly crafted organic mattress tailored to your needs.

Shipping Time

Standard Delivery: After handling, it typically takes 7-14 business days for your mattress to be delivered to your address. This includes the time needed for the careful crafting of your mattress and transit time.

Shipping Costs

Free Shipping: We are pleased to offer free shipping for all orders outside our business's local area.

Local Orders: For customers within our local area, we offer additional services such as setup, installation, and removal of your old mattress. These services are available at an additional cost if requested.

Additional Information

Delivery Updates: You will receive notifications regarding your order status, including tracking information once your mattress is on its way.

Customer Support: If you have any questions or concerns about your order, please contact our customer support team at [insert contact information]. We are here to help!

Thank you for choosing Cloud Mattress Co! We appreciate your business and are committed to delivering the best possible products and services.

--- CLOUD MATTRESS CO.